Patient Advocacy

Sunshine Care Connections is the name of the Care Coordination program at Sunshine Community Health Center, both at the Talkeetna and Willow sites.

Sometimes we have only brief contact and make just a few phone calls to help someone. In other situations we take the client into our caseload and do regular home visits and phone calls.

Here are some things we can help with:

  • Helping them to get available medical coverage (Medicaid, Social Security, etc)
  • Getting equipment they may need ( hospital bed, toilet commode, wheelchairs, etc)
  • Setting up personal caregivers to help them with their daily activities (getting washed and dressed, going to the bathroom, etc)
  • Organizing meals on wheels
  • Setting up home health nursing or skilled nursing if an IV, catheter or wounds are present
  • Getting supplies delivered (like incontinence briefs, bed pads, wound supplies etc)
  • Getting family and community volunteers to help out if needed

We help obtain handicap parking stickers

We help with Comfort One (end of life) paperwork (completion, questions, and distribution).

We stay in touch with many agencies to be aware of what resources they can offer and to let them know what we can offer. Here are some examples of the agencies we keep in touch with: Senior Centers, Sunshine Transit Van, Alzheimer’s Association, agencies such as Maxim, Amedysis and Mat-Su Home Health, PCA agencies like Access Alaska; discharge nurses and social workers at hospitals; Foodbanks; organizations such as Assistive Technology of Alaska, Alaska Center for the Blind and Visually Impaired, and Muscular Dystrophy Association.

We can help with some questions regarding allocation of finances to receive the best medical coverage possible to that client (eg. Miller’s Trust’s, obtaining Medicaid and Social Security). We refer clients to Alaska Legal Services Corporation for help with wills, and legal aide.

 

Supports for home-bound or terminally ill patients

Our Care Coordination program primarily supports persons who are home-bound or terminally ill in the Upper Susitna Valley. We aim to assist those, who may otherwise need to be in a nursing or assisted living home, to live in their own home if they so choose.  We help clients to apply for Waiver Medicaid and also assist those who do not qualify for this service.

We make arrangements with local caregivers such as personal care assistants (PCAs), chore and respite providers as well as their employing agencies such as Willow PCA, Access Alaska, Immediate Care, and Ready Care. Caregivers can be also obtained through the Alzheimer’s Association which often has grants to cover costs.

Skilled nursing

Skilled nursing is now available in the Upper Susitna Valley through MAXIM Healthcare Services which employed and trained two local nurses.

Home Health Care Services

Home Health Care Services are available on a case-by-case basis through Mat-Su Home Health.

Home Delivered Meals

Home delivered meals are now available through our local Upper Susitna Senior Center, twice a week, to anyone who is home bound, on Tuesdays (out of the center kitchen) and Friday (from local restaurants on a monthly rotation).  Wasilla Area Senior Center (WASI) also provides home delivered meals 7 days/week to Waiver Clients in the Upper Su Valley.

Durable Medical Equipment

We help provide durable medical equipment (DME) such as wheelchairs, commodes, walkers, hospital beds either through loaner closets, Turn-A-Leaf in Wasilla or DME suppliers such as Geneva Woods.

Medication and Supplies Delivery

Arrangements can be made for medications and supplies to be delivered to both the Willow and Talkeetna sites of Sunshine Clinic, through Susitna Professional Pharmacy and Geneva Woods Pharmacy.

Transportation

Transportation is now available through the Sunshine Transit  service 5 days/week  along the 14 mile Talkeetna Spur Road,   from the Roadhouse in Talkeetna to the supermarket at Parks Highway/Talkeeta Spur Road junction.

Hospice

At present, there are no hospice services in the Upper Susitna Valley. The hospice service area extends to just north of Willow at mile 73 Parks Highway. Care Coordination offers as much assistance as possible to individuals and families caring for loved ones wishing to die at home in the northern valley.

The systems (State, Federal, PCA agencies, etc) can be complicated. We are always learning and trying to keep up with changing information. We may not always know the answers, but we are pretty good at finding someone who does.

Contact

Feel free to run something by us and we can let you know if we can help out or not.
Care Coordinator: Anna Jolley
Phone:  (907) 733-9208 direct line
email: AnnaJolley@sunshineclinic.org

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TALKEETNA
T: (907) 733-2273
Medical:
Mon - Sat: 9AM - 5PM
Dental &
Behavioral Health
:
Mon - Fri: 9AM - 5PM
Admin:
Mon - Fri: 9AM - 5:PM
WILLOW
T: (907) 495-4100
Medical:
Mon - Sat: 9AM - 5PM
Dental: Mon: 9AM - 5PM
Behavioral Health:
Mon - Fri: 9AM - 5:PM
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