Strategic Planning

STRATEGIC PLAN OVERVIEW

 

Goal 1: Staff and Board development - Improve recognition, recruitment and retention of Board and Staff

• Identify and eliminate barriers to being a Board Member
• Develop a plan for utilizing technology to connect for meetings 
• Team Building Workshops for Board and ED- annually
• Identify ways to recognize service and accomplishments of staff and Board
• Develop annual Board Calendar for meeting/training and special activities- assign to Board Development
• Develop succession Plan

Goal 2- Access- Improve access to quality medical, dental and behavioral health services

• Work Flow redesign
• Investigate feasibility of services in Trapper Creek
•  Investigate transportation needs area wide
• Improve marketing of services and CHC mission
• Continue to work towards meaningful use and patient centered medical home- develop plan
• Develop outcome measures to evaluate the quality of patient care and the effectiveness of the organization

Goal 3 Services: Maintain level of treatment services and expand into preventative services (wellness).

• Develop wellness program
•  Investigate expansion of dental services
• Willow Transition plan
• Old Willow Building
• Investigate transition from dispensary to full pharmacy
• Evaluate expansion of specialty clinics
• Monitor the current level of all services (medical, dental, billing, fiscal, advocacy, etc.) through outcome measures-data collection

Goal 4- Finance- Ensure adequate financial resources to offer all current and future programs

• 100% chart completion within 3 days of the visit
• Develop alternative funding resources
• Plan to maintain salaries and benefits at 95-100% of other AK-CHCs
• Hire development director by 2013
• Work towards a method to eliminate the statement information frustration

Goal 5- Facilities- Offer high quality facilities and grounds to meet the needs of services offered

• Finish new Willow Clinic
• Identify resources to complete the furnishing of the new facility
• Develop and implement a five (5) year maintenance plan for all SCHC facilities (inside and out) in Talkeetna and Willow.
• Investigate development of a duplex housing
• Develop maintenance plan for the grounds to include outside lighting and signs