We hope your healthcare experience at SCHC is as compassionate and efficient as possible. Each of us works to ensure this.
When you have questions or concerns about any aspect of your care, we hope you will let us know by talking with your provider or other staff who care for you. We try to resolve problems that are brought to our attention at the time of service.
We also want you to know that if there is some aspect of care or service that has not been resolved to your satisfaction, you or your representative may initiate a formal complaint or grievance without fear of compromising your care.
Click the link below to download a Patient Grievance form that you can print, fill out and mail to SCHCs Risk Management Department: https://www.sunshineclinic.org/download/67/patient-forms/2089/patient-grievance-form.pdf
By Web Form
If a printer is not available or you prefer to fill the form out electronically, enter your information in the form below.
Patient Grievance / Complaint Form
Please use this form to file a formal expression of dissatisfaction with some aspect of care or service that has not been resolved to the patient/family’s satisfaction at the point of service.