Patient Information

Cancelations
From time to time patients miss appointments, often through no fault of their own. However, when patients miss appointments on a chronic basis it impacts our ability to meet the community needs appropriately. Please consider this when scheduling and make every effort to not miss appointments.

Walk-Ins
Walk-in availability is limited. If your need is urgent, our staff will work with you to schedule your appointment as soon as possible. The health center maintains and manages its schedule to allow time for same day appointments. If there are no appointment times available for that day, the patient will be routed for triage and scheduling.

• Picture ID
• Current Medications
• Insurance cards you may have including Medicare and Medicaid/Denali Kid Care
• For new patients:
  • Proof of residency (IE: a bill sent to your home address with your name on it)
  • Medical Records, including immunization record if available
  • New Patient Packet

Office visit copay amounts are set by your insurance company.

Private pay is welcome. Ask about our sliding scale program when you call for your appointment. Download your sliding scale application.

For more information, including out-of-network and international reimbursement, and discounts for full cash pay, read Paying for Your Visit.

When you need the attention of a specialist, we’ll help with referrals to qualified local and regional medical and allied health professionals.

To request a referral, speak with your medical provider. Patients are responsible for authorizing access to medical records and payment for services by the referred professional.