Patient Information
Scheduling Your Appointment
Appointments are recommended for routine health care visits and wellness exams. Sunshine Community Health Center endeavors to see patients in an efficient timely manner, as close to their scheduled appointment time as possible.
Cancelations
From time to time patients miss appointments, often through no fault of their own. However, when patients miss appointments on a chronic basis it impacts our ability to meet the community needs appropriately. Please consider this when scheduling and make every effort to not miss appointments.
Walk-Ins
Walk-in availability is limited. If your need is urgent, our staff will work with you to schedule your appointment as soon as possible. The health center maintains and manages its schedule to allow time for same day appointments. If there are no appointment times available for that day, the patient will be routed for triage and scheduling.
What to Bring
- Picture ID
- Current Medications
- Insurance cards you may have including Medicare and Medicaid/Denali Kid Care
- For new patients:
- Proof of residency (IE: a bill sent to your home address with your name on it)
- Medical Records, including immunization record if available
- New Patient Packet
New Patient Packet
New to our clinic? All new patients should meet with our Patient Advocates, at least 30 minutes before your appointment, to complete required forms.This is a free service to review available services, determine eligibility for those services, provide assistance filling out paperwork and answer administrative questions regarding your healthcare at Sunshine Community Health Center.
Download a New Patient Information. If this is not an option for you, please ask us to send your forms by postal mail or pick up copies at either the Talkeetna or Willow location.
Payment & Insurance
A minimum copay is requested at the time of service. We accept cash, checks, major credit and debit cards.
Office visit copay amounts are set by your insurance company.
Private pay is welcome. Ask about our sliding scale program when you call for your appointment. Download your sliding scale application.
For more information, including out-of-network and international reimbursement, and discounts for full cash pay, read Paying for Your Visit.
Locations & Transportation
Sunshine Community Health Center has 2 locations to serve you in Talkeetna at 34300 S. Talkeetna Spur Rd. (Mile 4.4) and in Willow at 24091 Long Lake Rd.
Public Transportation to and from these locations for your appointments can be arranged through Sunshine Transit by calling (907) 733-9279.
Health Service Referrals
Sunshine Community Health Center is your first stop for health check-ups and wellness advice. Regular visits with your primary care doctor provider can help you stay healthy.
When you need the attention of a specialist, we’ll help with referrals to qualified local and regional medical and allied health professionals.
To request a referral, speak with your medical provider. Patients are responsible for authorizing access to medical records and payment for services by the referred professional.
Prescriptions
Sunshine Community Health Center has a limited dispensary that stocks medications for the treatment of acute and chronic conditions managed by the Clinic’s providers. Please note that the Clinic dispensary cannot fill prescriptions from non-Sunshine Community Health Center providers since it is not a pharmacy.
Medications arrive for dispensing from 3 Bears on Thursdays only. For refills please leave a message on the refill line at least 3 business days in advance. Our providers may require an office visit or lab services before prescribing refills for some medications.
If you need help paying for your medication, ask our staff about prescription assistance programs.
For more information visit our Dispensary page.